1. *What types of Infiniti parts sales do you offer?*

 

   – We offer a wide range of genuine OEM and high-quality aftermarket Infinity auto parts, including brakes, filters, engine components, body parts, and more.

 

2. *Are the parts you sell genuine Infinity OEM parts or aftermarket replacements?*

 

   – We offer both genuine OEM Infinity parts and high-quality aftermarket replacements to cater to a variety of customer preferences and budgets.

 

3. *How do I search for a specific auto part on your website?*

 

   – You can use our search bar and filters to browse by part name, category, or vehicle model. Additionally, you can use our VIN lookup tool for precise matching.

 

4. *Do you offer any warranties or guarantees on the parts you sell?*

 

   – Yes, we offer warranties on many of our parts. Specific warranty information can be found on the product pages.

 

5. *What if the part I receive is damaged or incorrect?*

 

   – If you receive a damaged or incorrect part, please contact our customer support team within 30 days of receiving the order. We will provide instructions for returns or replacements.

 

6. *What is your return policy for auto parts?*

 

   – Our return policy allows for returns within 30 days of purchase, provided the part is unused, in its original packaging, and meets our return criteria. More details can be found on our Returns page.

 

7. *Can I track the status of my order once it’s placed?*

 

   – Yes, you will receive a tracking number via email once your order is processed. You can use this number to track the status of your shipment.

 

8. *How long does it typically take for orders to be processed and shipped?*

 

   – Orders are usually processed within 1-2 business days. Shipping times may vary depending on your location and the selected shipping method.

 

9. *Do you offer international shipping for auto parts?*

 

   – Yes, we offer international shipping to many countries. Shipping fees and delivery times may vary depending on the destination.

 

10. *What payment methods do you accept for purchases?*

 

    – We accept major credit cards (Visa, MasterCard, American Express) as well as PayPal for online purchases.

 

11. *Do you have a customer support team available for assistance?*

 

    – Yes, our customer support team is available to assist you during our business hours. You can reach us via phone or email.

 

12. *Can I get help with installation or finding a local mechanic?*

 

    – We can provide installation guides and tips for many of our products. Additionally, we may be able to recommend trusted mechanics or auto shops in your area.

 

13. *Do you have a rewards or loyalty program for frequent customers?*

 

    – Yes, we offer a rewards program that allows you to earn points for every purchase. These points can be redeemed for discounts on future orders.

 

14. *Are there any discounts available for bulk orders?*

 

    – We offer discounts for bulk orders. Please contact our sales team for more information.

 

15. *Do you provide any technical specifications or compatibility information for the parts?*

 

    – Yes, you can find detailed product descriptions, specifications, and compatibility information on each product page.

 

16. *What should I do if I can’t find a specific part on your website?*

 

    – If you can’t find a specific part, please contact our customer support team. We’ll do our best to assist you in locating the part you need.

 

17. *Can I cancel or modify my order after it has been placed?*

 

    – Orders can be modified or cancelled within 24 hours of placement. Please contact our customer support team for assistance.

 

18. *How can I sign up for newsletters or updates about new products and promotions?*

 

    – You can sign up for our newsletter on our website. Simply enter your email address in the provided field.

 

19. *What is your privacy policy regarding customer information?*

 

    – Our privacy policy outlines how we collect, use, and protect customer information. You can find it on our Privacy Policy page.

 

20. *Do you have any tips or resources for maintaining and caring for Infinity vehicles?*

 

    – Yes, we provide a blog with articles on maintenance tips, DIY guides, and other resources to help you care for your Infinity vehicle.